Thank you for using Branchless.ID
The following terms and conditions (“Terms and Conditions”) set to govern the use of our website portal and all related hubs (“Service”). You are agreeing to be bound by the following terms and conditions. Branchless.id reserves the right to update and change the Terms of Service from time to time. We will notify you by email 7 calendar days before the effective date of any modification or addition. By continuing to use the Service after any changes shall constitute your consent to such changes.
Your Branchless.ID Account
Branchless.ID Service and Charges
Modification to the Service and Price
Privacy and Copyright Protection
Disclaimers and Liability
Cancellation and Termination
When you first register for Branchless.ID account, you will receive first login bonus hit endpoints which you can use to try our system without additional charges whether in DEV or PROD environment system. Please note we have two system environment namely DEV and PROD. When you are ready to publish your system to your end users, you may switch to PROD system environment.
Our Service allows us to charge you based on the total number of hit endpoints you perform on our API system. You are free to select the Pricing Plan that is most suitable for your business needs. Each of our Pricing Plan has its own guideline as explained below.
Branchless.ID has four (4) types of Pricing Plan, they are:
Pay as you go
Note that each Pricing Plan has at least two (2) types of Billing Cycle and Minimum Subscription length time which you are agreeing to accept. This minimum subscription length time is binding and non-negotiable considering the financial and non-financial efforts being put when connecting to our API system.
Your billing cycle starts on the day you start using our Service for Pay as You Go or on the day we have received your payment for other Pricing Plan.
Our four types of Pricing Plan has some constraints as stated below:
|No||Pricing Plan||Max Hit||Charge Type|
|1||Pay as you go||Unlimited||Per Usage|
|4||Enterprise Plus||Unlimited||Flat Fee|
For some Pricing Plan you are only allowed for a quota of maximum hit endpoints by the hour. If your hit endpoints usage per hour is more than the maximum hit endpoints quota, your additional hit endpoints usage will be charged Rp 20 / hit. It is your responsibility to monitor and predict your hit endpoints usage by the hour.
In some occasions, we may offer you sharing fee agreement where you will be able to receive a percentage fee based on the transaction fee you have charged to your end users. This sharing fee agreement is subject to our procedures. Sharing fee payment is usually paid within 3-14 business days depending on your billing cycle. Please feel free to contact us for more information about this.
Our Payment & Billing Terms describes how we regulate payment and billing when you use our Services. Branchless.ID is authorized to charge you for payment with your selected payment method and Pricing Plan in accordance with your chosen billing cycle. When you select a Pricing Plan, you must provide us with complete and accurate payment and billing information.
Branchless.ID reserves the right to modify the Service (or any part thereof) without notice, as we are planning to broaden our Service choices from time to time. We will give you 30 working days notice if Price is subject to change. In which case, the new Price will be effective on the next billing cycle. We shall not be liable to you or your end users if such modification or changes occur.
Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. You will be responsible for network connection and making sure that your network connection is working properly when using the Service.
Branchless.ID will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages resulting from your inability to access or use the services. Branchless.id’s total liability is limited to the amount you paid us to use the Service. We will not be liable for any loss or damage that is not reasonably foreseeable.
You must not modify, adapt or hack Branchless.ID Service or modify another website so as to falsely imply that it is associated with our Services. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Branchless.ID.
Branchless.ID does not warrant that
Because our Service is charged on a usage level and has minimum subscription length time agreement, you may only request to cancel your account after you fulfill the minimum subscription length time. In such event, you will not be entitled to any refund of any fees that you have paid. You are responsible for any charges incurred before cancelling your account. It is your responsibility to stop using the Service by notifying us via email. Your account will be deleted and any configuration may be removed within 12 months.
This Agreement shall remain in full force and effect while you use the Services. Branchless.ID may terminate or suspend any and all Services without prior notice or liability, if you violate any of the terms or conditions in this Agreement.
These violations include, but are not limited to:
Upon termination of your account, your right to use the Services, access the Website, and any Content will immediately cease. Branchless.id reserves the right to refuse service to anyone for any reason at any time. Any idle use of our Services for more than 6 months for Pay as You Go and 12 months for other Pricing Plan authorizes us to acquire any remaining suspension funds including sharing fee payment.
For information about how to contact Branchless.ID, please visit our contact page.